Privacy Policy

Last updated: 25 March 2026

1. Who We Are

Flow Solutions ("we", "us", "our") is a provider of temporary power and cooling solutions headquartered in Dubai, UAE. This policy explains how we handle personal information collected through our website flowsolutions.me.

2. Information We Collect

We collect information you voluntarily provide through our contact forms:

  • Name, email address, phone number, and company name
  • Your message or inquiry details
  • CVs or application materials submitted via the careers form

We also automatically collect anonymous usage data through Google Analytics 4, including pages visited, time on site, device type, and approximate geographic location. No personally identifiable information is collected through analytics.

3. How We Use Your Information

  • To respond to your inquiries and provide requested services
  • To process job applications
  • To improve our website and user experience
  • To comply with legal obligations

4. Cookies & Analytics

We use Google Analytics 4 to understand how visitors use our site. GA4 uses first-party cookies to distinguish unique users and sessions. These cookies do not identify you personally.

We also use Google reCAPTCHA to protect our forms from spam. reCAPTCHA may set cookies and collect usage data as described in Google's Privacy Policy.

5. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with trusted service providers (such as Google for analytics and email delivery) solely for the purposes outlined above.

6. Data Retention

We retain form submission data for as long as necessary to fulfil the purpose for which it was collected, typically no longer than 24 months. You may request deletion of your data at any time.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at info@flowsolutions.ae.

8. Contact

If you have questions about this privacy policy, contact us at:
info@flowsolutions.ae
Flow Solutions, Jebel Ali, Industrial Area 2, P.O. Box 191731, Dubai, UAE